Help with your account, subscription, or the LivHop app.
The fastest way to reach us is by email. We answer every message, usually within 1–2 business days.
Email: support@livhop.com
Please include the email address of your LivHop account so we can help you faster.
Subscriptions are billed through the App Store (iOS) or Google Play (Android) and are managed in your store account:
Cancelling stops the next renewal; you keep access until the end of the period you already paid for.
Open the subscription screen in the app and tap Restore Purchases. Make sure you are signed in to the same App Store / Google Play account you used for the purchase.
In the app: Profile → Edit profile → Delete account. This permanently removes your account and data. See our Privacy Policy for details on data handling and active subscriptions.